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Ridgenet's Spam Prevention

Spam: Any unsolicited e-mail sent to your e-mail address.

Please Note: Replying to spam is a very bad thing to do. It only produces 2 results.

  • First...the spammer faked the return e-mail address and when you reply to say "stop sending me spam" it goes to an innocent by standard or
  • Second....when you reply you confirm to the spammer that your e-mail address is valid and the user reads their spam. (Exactly what a spammer is hoping for)
Ridgenet customers can set their own desired spam filtering preferences. Spam filters effect both e-mail downloaded to your computer as well as e-mail checked in web mail. If you are happy with you spam filtering, you don't have to do anything. However, if you would like to change your spam filters follow the instructions below or contact Ridgenet and we can change your settings over the phone.


Intructions for changing your spam filtering preferences.
  • Log into webmail by entering your username and password on the right.
  • Then click on Options
  • Click on Spam Filter Configuration.
  • Scroll down to the bottom of the web page and under "General Settings" change your Spam Score to reflect the amount of spam you want our server to let through to your account.
  • Click the Save Settings button to apply the changes.
1. Ridgenet spam filtering

    Yes, Ridgenet is running a spam filtering server. In fact we just updated the spam server with new filters on January 28th, 2004 , however if you are still receiving spam read the tips below for some help.

2. Install a spam filter
    Spam filters are programs which help you sort..delete..and identify spam. These spam filters can cost anywhere from nothing to $50.00+. Here are a list of some which have been recommened to us. We do not use or support these programs. For technical help you will need to contact the manufacturer.
    • Mail Washers FREE
      • Make sure you turn off mail bouncing. It doesn't prevent e-mail and it also teaches Ridgenet's Spam filter that spams are valid e-mails.
    • Spamex $9.95
    • Qurb $29.99
    • Mail Washers Pro $37.00

3. E-mail help@inland.net
    to find out about exchanging your
    old e-mail address for a new one for free. Also find out
    how having an e-mail alias can provide future prevention against spam.
4. Use three email accounts
    Dedicate one email address for online sign-ups that require a working email address (for when a site wants to email you a confirmation password). Once a site sends you the password for whatever account you sign up for, spam starts rolling in. They'll sell your address to hundreds of other spammers, making you a popular target for junk email. "Bwspamaccount@hotmail.com" is the address I use for most online sign-up forms.

    Dedicate another email address to newsletters. I get alerts from various companies about new products and security developments. I also subscribe to newsletters from different media sources. I use my "bwnewsletters@yahoo.com" account so that these periodicals don't overwhelm my personal account. Many newsletters will spam you or trade/sell their email lists to other spammers, so these accounts will fill up pretty fast. I also use this address when I post to newsletters or for articles I post online, but I still end up wading through spam to find any reply emails.

    Use a separate personal email account. I guard this address fiercely. It's only for friends and family and not to be used in any way that would allow abuse by spammers.

5. Forget using '@'
    When posting your email address online, instead of using the @ symbol, spell out "at," as in becky"at"techlive.com. Spam bots won't recognize this as an email address but a real human will change "at" back to @. This is also a good way to stem incoming viruses, as they get victims' addresses from cached webpages.

6. Never unsubscribe to spam
    That's how they know they have a live email address. Just ignore.

7. Don't play ball with spammers
    The National Archives and Records Administration says that in its early days, the Nigerian spam scam had a 10 percent rate of return. Of all the emails sent out, 10 percent of people responded wanting more info. Of that 10 percent, 1 percent got financially involved. This is why spam rates are rising, because people are responding to spam and it's a viable marketing and sales tool.

If you have any problems following the above instructions or would prefer personalized help please call or e-mail us.


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Technical Support

    Subscribers with questions about their service or technical problems should contact RidgeNet technical support. Technical support is available via phone, fax, and e-mail. Contact Us


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