Do you have a DSL or a Cable modem connection?

Are you using these connections to connect to the Internet?

If the answer is YES to both of these questions then you will need to switch your e-mail programs outgoing mail to your DSL (mail.verizon.com) or Cable ( mail.mchsi.com) connection. To correct this, choose your e-mail program and follow the setup instructions from our E-Mail Clients Setup page, substituting the outgoing mail server information with either the DSL (mail.verizon.com) or Cable ( mail.mchsi.com) information.

If the answer is NO to both of these questions then the easiest way to fix your e-mail problem is to download and reinstall the Ridgenet setup diskchoose your e-mail program and follow the setup instructions from our E-Mail Clients Setup page and follow the setup instructions.


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Technical Support

Subscribers with questions about their service or technical problems should contact RidgeNet technical support. Technical support is available via phone, fax, and e-mail. Contact Us