Gigabyte
RidgeNet





Contacting RidgeNet
Info - Billing - Technical Support - System Administration - Management



Ridgenet Information
    New customers wishing to add an account or ask questions about our services should contact RidgeNet information. Current subscribers with non-technical questions may also contact Ridgenet information or can come in to the Mediacom office and sit down to ask your questions. All Ridgenet employees are trained to answer common internet questions.
      Office: 543 Inyokern Road
                 Ridgecrest CA, 93555
      	
           Hours: 9:00am - 5pm Weekdays
      	
    Phone: (760) 446-3501
    Fax: (760) 446-5539
    E-mail: info@ridgenet.net (General Questions)
Info - Billing - Technical Support - System Administration - Management

Technical Support

    Subscribers with questions about their service or technical problems should contact RidgeNet technical support. Technical support is available via phone, fax, and e-mail during the following hours.
      Hours: 9:00am - 5:00pm Weekdays
      	
    Phone: (760) 446-3501
    Fax: (760) 446-5539
    E-mail: help@ridgenet.net

Info - Billing - Technical Support - System Administration - Management


Ridgenet Billing Department

    Subscribers with questions about their bill or payment options should contact RidgeNet Billing services. Billing is available via phone, fax, and e-mail during the following hours.
      Mailing Address: 543 Inyokern Road  
                        Ridgecrest, CA 93556
      
      Hours: 9:00am - 5:00pm Weekdays
      	
    Phone: (760) 446-3501
    Fax: (760) 446-5539
    E-mail: billing@ridgenet.net

Info - Billing - Technical Support - System Administration - Management

System Administration

    The system administration group is responsible for operation and maintenance of RidgeNet computer systems, networking and servers. Requests for new services and reports of system problems or anomolies should be reported to:

    E-mail: sysadmin@ridgenet.net

Info - Billing - Technical Support - System Administration - Management

Management


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