New customers wishing to add an account or ask questions about our services should contact RidgeNet information. Current subscribers with non-technical questions may also contact Ridgenet information or can come in to the Mediacom office and sit down to ask your questions. All Ridgenet employees are trained to answer common internet questions.

Office: 543 Inyokern Road
           Ridgecrest CA, 93555
	
     Hours: 9:00am - 5pm Weekdays
	

Phone: (760) 446-3501
Fax: (760) 446-5539
E-mail: info@ridgenet.net (General Questions)

Technical Support

Subscribers with questions about their service or technical problems should contact RidgeNet technical support. Technical support is available via phone, fax, and e-mail during the following hours.

Hours: 9:00am - 5:00pm Weekdays
	

Phone: (760) 446-3501
Fax: (760) 446-5539
E-mail: help@ridgenet.net

Ridgenet Billing Department

Subscribers with questions about their bill or payment options should contact RidgeNet Billing services. Billing is available via phone, fax, and e-mail during the following hours.

Mailing Address: 543 Inyokern Road  
                  Ridgecrest, CA 93556

Hours: 9:00am - 5:00pm Weekdays
	

Phone: (760) 446-3501
Fax: (760) 446-5539
E-mail: billing@ridgenet.net

System Administration

The system administration group is responsible for operation and maintenance of RidgeNet computer systems, networking and servers. Requests for new services and reports of system problems or anomolies should be reported to:

E-mail: sysadmin@ridgenet.net

Management

I am dedicated to providing the highest level of service and support for subscribers of RidgeNet. The RidgeNet staff and I hope you find our service reliable, friendly, and helpful. Please feel free to let me know how we are doing. E-mail: rnetmgr@ridgenet.net

Nancy Kiren
RidgeNet Manager

Info - Billing - Technical Support - System Administration - Management

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